Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Effective Date: Sep 01, 2025
Last Updated: Sep 01, 2025
Premium Cleaning Service by Olga (“we,” “us,” or “our”) is dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you engage with our services, including through our website, booking forms, and marketing activities. By using our services, you agree to this Privacy Policy.
We collect personal information when you interact with Hellamaid via booking forms, lead forms, or other communication channels. This may include:
•Full Name: To identify you.
•Email Address: For booking confirmations, service updates, and marketing communications.
•Phone Number: For service communication, scheduling, and promotional SMS messages.
We may collect payment details for services, but Hellamaid does not store credit card numbers or sensitive financial information directly. We use third-party payment processors that adhere to industry security standards.
When you interact with our website, we may collect data through cookies, web beacons, and server logs, including:
•IP Address
•Browser Type
•Operating System
•Device Information
•Pages Viewed
•Date and Time of Visit
This helps us analyze trends and improve user experience.
We use collected information for:
•Managing bookings and delivering cleaning services.
•Sending booking confirmations, reminders, and updates.
•Responding to inquiries and customer service issues.
With your consent, we may use your information for marketing, including:
•Sending promotional emails or SMS messages.
•Analyzing preferences to tailor content.
You can withdraw consent at any time by clicking “unsubscribe” on emails or replying “STOP” to SMS messages.
•Enhancing our website and services based on feedback and analytics.
•Analyzing marketing campaign performance.
We may use personal information to comply with legal obligations or to protect our rights.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data in the following cases:
We may share data with trusted providers who help us operate, such as:
•Payment processors
•Email and SMS platforms
•Customer service software
We may disclose your information to comply with legal obligations or protect our legal rights.
If Hellamaid is involved in a merger or sale, your data may be transferred as part of the business.
We retain personal information as long as necessary for the purposes outlined or as required by law. Once no longer needed, we will delete or anonymize your data.
You have the right to:
Request access to or correction of your data.
Receive a copy of your information in a structured format.
Request deletion of your information, subject to legal obligations.
Withdraw consent for marketing communications.
Request restricted processing in certain cases.
To exercise these rights, contact us at moc.kooltuo%40aglo.yb.gninaelc
We employ appropriate measures to protect your data, including encryption, secure servers, and regular security assessments. However, no transmission over the Internet is entirely secure.
Your data may be transferred, stored, or processed in Canada or other countries where our providers are located, in compliance with privacy laws.
Our website uses cookies to enhance your experience. You can manage cookie settings through your browser.
We may update this Privacy Policy periodically. We encourage you to review it to stay informed of any changes.
For questions, concerns, or requests regarding this Privacy Policy:
Hellamaid
Email: moc.kooltuo%40aglo.yb.gninaelc
Phone: 1-888-477-6243
Address: Canada, AB, Cochrane, 8 West McDonald PL ,T4C1L8
